The Service Line Between Your Meter and Your Home

A water service line is the buried pipe running water from the city meter to your house, and on most properties the homeowner owns the stretch past the meter, so a break there is yours to repair. What makes that repair distinct in Irving is the ground it has to cross. In the master-planned parts of the city, Las Colinas and Valley Ranch especially, that run often passes beneath driveways, stamped or stained concrete, and established landscaping on a tighter lot, so how the line is reached matters as much as where it failed.

The cause underneath is familiar North Texas territory: expansive clay that swells and shrinks with the seasons and works at buried joints, with older galvanized, polybutylene, or early plastic lines cracking or separating at fittings and freezes and roots finding the weak points. Replacing a service line calls for a permit and inspection through the City of Irving, so the repair has to meet current code.

Because a buried line signals trouble indirectly, the early flags are a soggy patch of yard, pressure that has slipped, or water use that rose for no clear reason. Our state-licensed plumbers trace and pressure-test the line before any excavation, then explain the options, the access needed, and the next steps.

If the source of the loss has not been confirmed yet, start with our leak detection service.